I’ve been looking for a replacement for my cable package for quite some time now and it after finding http://www.cable-tv.com/directv-vs-cable/ the other day which advertises packages as low as $20 a month, I think I’ve found myself a winner! I can’t even begin to express how disappointed I have been with my cable company. Knowing that they are doing everything in their power to disrupt my experience of the Internet with future plans to charge customers more for access to certain sites that offer content has been making me more and more angry with each passing day as they attempt to shove this down our throats. I’m not going to stand for it which is why I’m switching to satellite.
I just want a company that is going to listen to its customers. It’s clear that the ISP companies have grown so arrogant in believing that they control the market that they are absolutely not listening to the people who actually give them the money to help them continue going forward as a company! They honestly care nothing for us and will always make the decisions that they feel are best for them, not us, even if we don’t want what they’re offering us.
I want to be treated like a customer and not just a monthly bill. Sure, they have a service that I want but I also have something that they want. Why can we not meet in the middle without the company meddling in my affairs? It’s ridiculous to think that we could give money to a company who is so disinterested in creating a better customer experience for us. I think in the long run this sort of attitude is really going to back fire on them and they’ll be paying the costs in no uncertain terms.